Neolux Casino Cookies Policy
This Cookies Policy explains how Neolux Casino uses cookies and similar technologies when you visit or use our website. These technologies help the website operate correctly, improve performance, remember selected preferences and support relevant communications.
This policy should be read together with the other policies and terms available on the Neolux Casino website. By continuing to browse the website, you acknowledge that cookies may be used as described below. Neolux Casino is intended for people aged 18 and over, and access to our services may be subject to identity, age and account verification.
Understanding Cookies
Cookies are small text files stored on your computer, smartphone, tablet or other device when you visit a website. They allow the website to recognise your browser or device and retain certain information between visits. Some cookies are placed directly by Neolux Casino, while others may be placed by service providers that support website functions, analytics or advertising activities.
Cookies can be temporary or persistent. Session cookies remain on your device only while your browser is open and are normally removed when the session ends. Persistent cookies remain for a defined period or until you delete them through your browser settings. The length of time a cookie remains active depends on its purpose.
Similar technologies may include pixels, tags, software development kits and local storage. In this policy, the term cookies refers broadly to these technologies where they perform a comparable function.
Cookie Categories We Use
Neolux Casino may use different cookie categories for different purposes. Some cookies are necessary for the website to function, while others help us understand how visitors use the website or make content more relevant.
- Essential cookies support core website operations, security and account-related functions.
- Performance cookies provide information about website use, loading times and technical issues.
- Functional cookies remember choices and help provide a more personalised experience.
- Marketing cookies may help measure campaigns and deliver advertising or promotional content that is more relevant.
The precise cookies used may change as website features, technology and service providers develop. A cookie may also serve more than one purpose, depending on how it is configured.
Essential Site Cookies
Essential cookies are needed to provide services you have requested and to keep the website working as intended. Without them, key functions may not operate reliably. These cookies generally cannot be disabled through the website cookie controls because doing so may prevent access to important features.
Examples of their uses may include:
- Maintaining a secure browsing session.
- Supporting account sign-in and account navigation.
- Remembering information entered during a transaction or registration process.
- Detecting unusual activity and helping protect the website from misuse.
- Balancing website traffic and maintaining stable service performance.
- Recording cookie preferences where a consent choice is available.
Essential cookies do not normally create a profile of your browsing activity for advertising purposes. They are used to provide the website, its security features and requested account services.
Performance and Analytics Cookies
Performance cookies help Neolux Casino understand how visitors interact with the website. The information collected may include the pages visited, the time spent on a page, links selected, browser information and general technical data. This information is generally analysed in aggregate to identify trends rather than to identify individual visitors directly.
These cookies may help us:
- Identify pages that load slowly or contain technical errors.
- Measure the effectiveness and reliability of website features.
- Understand how visitors move through the website.
- Assess the performance of new layouts or functions.
- Improve navigation, content and the overall user experience.
Where analytics services are used, the information may be processed by service providers acting on behalf of Neolux Casino or independently under their own privacy terms. We select tools with regard to their intended purpose and seek to limit the information collected to what is reasonably needed for performance analysis.
Functional Experience Cookies
Functional cookies allow the website to remember choices you make and provide features that are more convenient. They are not always essential, but disabling them may mean that selected preferences must be entered again or that certain enhanced features are unavailable.
Depending on the features offered, functional cookies may remember settings such as language, region, display preferences or other selections made during a visit. They can also help us recognise returning users for the purpose of restoring an appropriate website experience.
Functional cookies should not be understood as a guarantee that every preference will be retained indefinitely. Preferences may be removed when a cookie expires, when you clear your browser data or when the relevant website feature is changed.
Marketing and Advertising Cookies
Marketing cookies may be used to understand the effectiveness of promotional activity and to help present Neolux Casino advertising or communications in a more relevant way. They may record information about visits to the website, interactions with campaigns and general browsing activity associated with a browser or device.
These cookies may support activities such as:
- Measuring visits that result from an advertisement or promotional placement.
- Limiting the number of times a particular advertisement is shown.
- Understanding which content or campaigns attract interest.
- Creating audience groups based on general website interactions.
- Delivering promotional content on other websites or platforms where permitted.
Marketing cookies may be placed by Neolux Casino or by third-party advertising and measurement providers. Their use may be subject to separate privacy notices and cookie settings provided by those providers. If you reject these cookies, you may still see advertising, but it may be less relevant to your interests and campaign measurement may be reduced.
Neolux Casino does not intend marketing cookies to replace responsible account controls or age verification. Promotional activity remains subject to applicable eligibility requirements, account conditions and the information provided with the relevant offer.
Your Cookie Choices
You can manage cookies in several ways. Where a cookie preference tool is available on the Neolux Casino website, you can use it to accept or reject non-essential categories. Your choices may apply only to the browser or device used to make the selection, so settings may need to be updated again on another device or browser.
You can also control cookies through your browser settings. Most browsers allow you to block all cookies, delete existing cookies, receive a notification before a cookie is stored or permit cookies only from selected websites. Browser controls differ, so you should consult the help information for your chosen browser.
Blocking or deleting cookies may affect website performance. In particular, disabling essential cookies can prevent sign-in, account functions, security controls or other requested services from operating properly. If you use a browser's private or incognito mode, cookies may be removed when that browsing session ends.
Changing cookie settings does not necessarily delete information already collected before the change. It also may not prevent all technologies used by third parties. Separate device, operating system and advertising settings may be available to manage those technologies.
Cookies Set by Others
Some website functions may be supported by third parties, including analytics, security, payment, content delivery or advertising providers. Those providers may place their own cookies or use similar technologies on your device. The third party responsible for the technology may determine how it operates and may provide its own information about data use and available controls.
Neolux Casino does not control every cookie placed by an external provider. We encourage you to review the relevant third party's privacy and cookie information before using associated features. External services may change their cookies, purposes or retention periods without direct control by Neolux Casino.
Third-party cookies may also be used across different websites or services. Depending on the provider and your settings, this may allow the provider to recognise a browser or device when it appears in more than one online environment. Rejecting non-essential cookies through our website or your browser may limit some of this activity, although it may not remove all third-party processing.
Changes to This Policy
Neolux Casino may update this Cookies Policy when website functions, technologies, service providers or operational practices change. We may also revise the policy to improve clarity or reflect developments in applicable requirements.
The updated version will be published on the Neolux Casino website with a revised effective date where appropriate. Changes normally take effect when published unless a different date is stated. We recommend reviewing this page periodically, particularly before using account or promotional features.
If you continue to use the website after an updated policy has been published, the revised policy will apply to your ongoing use, subject to any choices available through the website cookie controls. For questions about this policy or your cookie preferences, please use the contact page on the Neolux Casino website.
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